Privacy Policy

Last updated: 12/30/2025

Our Commitment to Your Privacy

At Pawsense, your privacy and trust are fundamental. This policy explains what data we collect, how we use it, and how we protect it. We've designed our privacy practices to be as gentle and transparent as our app.

1. Information We Collect

Information you provide:

  • Account information (email, username, password)
  • Journal entries and check-ins
  • Plant customization choices
  • Communication with support

Information collected automatically:

  • Device and browser information
  • Usage patterns and interaction data
  • Timestamps of check-ins and entries
  • Technical data for performance and debugging

2. How We Use Your Information

We use your data to:

  • Provide personalized AI insights about your patterns and growth
  • Maintain and visualize your plant's growth progress
  • Improve our AI models and app features (using anonymized, aggregated data)
  • Send you important updates about your account
  • Provide customer support
  • Detect and prevent abuse or security issues

We never:

  • Sell your personal information to third parties
  • Share your journal entries with advertisers
  • Use your data for purposes you haven't consented to

3. AI and Machine Learning

Pawsense uses AI to analyze your journal entries and identify patterns. This processing happens securely, and your raw journal content is encrypted at rest and in transit.

To improve our AI models, we may use anonymized and aggregated data that cannot be traced back to individual users. You can opt out of this in your account settings.

4. Data Storage and Security

We protect your data using:

  • End-to-end encryption for journal entries
  • Secure, industry-standard cloud infrastructure
  • Regular security audits and updates
  • Access controls and authentication measures
  • Encrypted backups

Your data is stored on secure servers in the United States. We retain your data as long as your account is active, plus a reasonable period afterward for backup purposes.

5. Sharing Your Information

We only share your information with:

  • Service providers who help us operate Pawsense (hosting, analytics, support)
  • Legal authorities when required by law or to protect rights and safety

All third-party service providers are bound by confidentiality agreements and can only use your data to provide services to us.

6. Your Rights and Choices

You have the right to:

  • Access all your personal data
  • Export your journal entries and data
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Restrict certain data processing

To exercise these rights, visit your account settings or contact us at privacy@pawsense.app

7. Cookies and Tracking

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use the app

You can control cookies through your browser settings, but some features may not work without them.

8. Children's Privacy

Pawsense is not intended for children under 13. We don't knowingly collect data from children. If we discover we have, we'll delete it promptly.

9. International Users

If you're using Pawsense from outside the United States, your data may be transferred to and processed in the US. We comply with applicable data protection laws including GDPR and CCPA.

10. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or app notification. Your continued use after changes means you accept the updated policy.

11. Contact Us

For privacy-related questions or concerns, please contact us: